[SHIPPING_AND_DELIVERY]

UNIQUE PIECES & MADE-ON-DEMAND SUPPORT

Every piece is hand-glitched. That means:

  • No two prints are ever the same

  • Each piece is crafted on demand. Please allow 14–21 days for production and delivery — timing may vary based on the complexity of your order.

  • You'll receive an update email once your order is in progress

  • For any changes or urgent inquiries, contact us at:

>> andtimeless@gmail.com

6. Shipping and Delivery

6.1. Shipping Costs

Shipping costs are already included in the product price.

6.2. Production Time

Each product is made on demand, so please allow 2 to 3 weeks from order to delivery, depending on the capacity of your order.

6.3. Delivery Time

Estimated delivery times will depend on the shipping method and destination. Delivery times provided are estimates and may be subject to delays outside of our control (e.g., customs, shipping carrier delays).

6.4. Risk of Loss

The risk of loss and title for products passes to you upon delivery. In the event of delivery issues, please contact us within 14 days after the estimated delivery window has passed.

 

7. Cancellations, Modifications, and Non-Returnable Products

Due to the unique and made-on-demand nature of our products, all sales are final, and returns are not permitted unless the product is defective or incorrectly shipped. Please carefully review your order details, including color and size, before making a purchase.

7.2. Cancellation

You may not cancel your order after it has been placed, as production begins immediately for made-on-demand products.

If you notice an error in your order details, contact us within 24 hours, and we will do our best to assist you, though changes cannot be guaranteed.

7.3. Defective or Incorrect Products

If you receive a defective or incorrect product, you must notify us within 14 days of receiving your order. Please provide details and images of the defect or error, and we will arrange for a repair, replacement, or refund at our discretion.